Warranties

With New Look Eyewear, you are guaranteed eyeglasses that meet your need and our manufacturing quality standards.


Lunetterie New Look

Your glasses are guaranteed

In view of our superior quality standards, your glasses are covered by:

  • A one-year warranty against manufacturing defects for the frame*;
  • A two-year warranty against manufacturing defects for the scratch-resistant and antiglare treatments*;
  • A 90-day guarantee on your adaptation to progressive lenses;
  • A 30-day satisfaction guarantee.

*Accidental damages are not covered.

 

Tips from New Look Eyewear

Caring for your glasses
To avoid breakage or scratching of your new glasses:

  • Do not expose your glasses to a heat source, hot stream, or hairspray;
  • Do not put your glasses down on the lens side;
  • Avoid contact with corrosive products;
  • Always store your glasses in their case.

Always clean your glasses with a soft cloth and an especially formulated liquid.

A simple adjustment can make all the difference in your comfort. Simply visit one of our stores. Adjustments are offered free of charge to our customers.