Let the store come to you:
enjoy the same expertise from home
Virtually try on hundreds of glasses with our ultra-precise 3D app and choose the perfect pair, pre-adjusted, just for you. With the help of an optician through video consultation, buy prescription glasses with the same quality, comfort and in-store expertise you know.
Find your perfect fit in 4 easy steps.
What you need
To take your ultra-precise scan, you’ll need an iPhone (X or above) or an iPad Pro. These devices are equipped with a 3D depth sensor camera, which are only available on recent models. Our app is not yet available on Android.
Make sure you have a valid prescription on hand (less than 2 years old) and you’re ready to go! If you do not have a valid prescription, book an appointment with an optometrist.
Once you're done, schedule your virtual consultation at the most convenient time for you and continue your journey entirely online.
We are progressively expanding our stores offering scans and tailor-made frames. See the list below & call your local store to schedule your visit:
What makes us different
New Look’s 3D app captures over 20,000 data points of your face all the way to your ears, ensuring that your measurements are precise, and that your new glasses are perfectly matched for fit and comfort. Furthermore, every single pair of glasses is pre-adjusted by an optician prior to being delivered to you, just as if you had purchased them in-store.
During your appointment, you’ll be provided with two options:
Choose a pair of glasses from one of our exclusive or designer brand collections or create your own pair of glasses completely personalized and tailor-made for you.
Custom frames promise an incomparably precise fit and personalised design, the most accurate on the market. These frames are made-to-measure and unique to every single customer, precisely tailored to their personal facial features. As a result, they provide maximum comfort and an optimal fit. You can select your material, colour, shape, customize the temples to be different from the front - the possibilities are virtually endless!
Creating a custom pair of eyewear requires you to be accompanied virtually by our expert optician through a video consultation meeting, or you can book an appointment in-store with our experts to start creating your own custom pair of glasses.
Our app is so precise that your glasses will provide you with the same quality vision and level of comfort as if you had bought them in-store. We are so confident in our new 3D app that we offer a 90-day satisfaction guarantee.