Welcome to the New Look experience

At New Look, we deliver complex state-of-the-art eye care in all its simplicity. We’re Canadian, we own our craft, and we’re committed to innovative and sustainable practices. With us, experience the comfort and confidence of flawless vision.

What you must know

Remember to wear your contact lenses for at least three hours before your next contact lens follow-up and bring your glasses!

For lasting care and comfort, we recommend completing a visual exam at least every two years, or as recommended by your optometrist.

A first time wearer should wear contacts from four to six hours on the first day, increasing by a maximum of two hours per day. Wearing time should not exceed 10-12 hours a day.

10 essential tips for the contact lens wearer

1 Always wash your hands;

2 Never wear your contacts longer than recommended;

3 Monthly contact lenses are to be thrown out 30 days after they’ve been opened from their blister pack, 14 days for bi-weekly contacts, and immediately after removal for daily contacts. Additionally, your cleaning solution should be changed no later than three months once opened;

4 Try to take a break for at least one day per week and don’t sleep with them on;

5 Make sure your contact lens is right-side up by placing it on the tip of your forefinger. If the sides seem to follow the natural shape of your contact lens and the edges don't appear to be facing away, your contact lens is right side up. If not, gently flip it over;

6 Clean your case at least once a week using contact lens solution, let air dry and replace it every three months;

7 Avoid contact with water whether it’s your case or your contacts;

8 If the contacts are not worn for a while, clean them and change the solution every seven days;

9 Follow your solution’s cleaning instructions and avoid changing cleaning solutions without your optician’s guidance. Remember not to use hard contact lens solutions for soft contact lenses;

10 Removal tip: If the contact lens is difficult to remove or is stuck in your eye, apply two or three drops of saline solution. Wait until the contact lens is loose before removing it. If it is still stuck, see an eye care professional.

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