THANK YOU and congratulations on your NEW LOOK.

Our mission is your satisfaction. We hope that your glasses will provide you with unparalleled comfort and that you will wear them proudly.

Here is some important information about your new glasses.

A message from your optician

  • A new pair of glasses may require an adjustment period of up to two weeks if there has been a change of frame, lenses, prescription, or if these are your first glasses.
  • To facilitate your adaptation, we recommend that you wear your glasses as often as possible. However, if side effects persist, even after two weeks, please consult one of our opticians. These possible side effects are temporary and could include headaches, dizziness, difficulty in judging distances (stairs, sidewalks, etc.), image distortion (be careful not to make sudden movements) or blurred vision.

Maintenance Tips

Follow these tips to prevent breakage and scratches on your glasses:

Do not expose your glasses to heat, intense steam or hairspray;

Do not place your glasses with the lenses facing down;

Do not put them in contact with corrosive products.

When you are not wearing your glasses, always store them in their case.

Always clean your glasses using a soft cloth and a liquid specially designed for this purpose.

Need an adjustment?

Our optician’s adjustment service is offered with the purchase of your glasses, and regular adjustments are required to ensure your visual comfort. We recommend you visit one of our store twice a year or as needed, you are always welcome.

THE NEW LOOK VISION

Made in Canada

    Our lenses are manufactured in our state-of-the-art laboratory, by our team of experts since 1986. 

    Quality control

    Our lenses are inspected 7 times during their fabrication on more than 12 verified measurement points.

    Adjusted by our professional opticians

    Glasses are adjusted by a team of professional opticians to ensure optimal comfort and vision

    Digital measuring

    We use ultra-precise digital measurements of the positioning of glasses on your face, which allows us to offer you glasses that are specifically adapted to your morphology

    Niv2-EN

    Ever more eco-friendly

    Our organization has joined the GRAND MOUVEMENT ÉCORESPONSABLEMC of the Conseil des Industries Durables to actively contribute to building a better world, without compromising that of future generations.

    Need help?

    If you have any comments or suggestions,
    please do not hesitate to contact us.