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Eyeglasses

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Our team is always there for you.

Free video consultation with an optician

Ask our opticians anything and get fashion advice and help choosing your frames and lenses to ensure optimal vision, comfort & style for prescription glasses.

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Assistance

: 9am - 5pm EST
: Book a free video consultation
: Start a chat with our opticians
: 1 800 463 5665

Visit one of our 89 stores

  • Get an eye exam
  • Try on frames
  • Try on contact lenses
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Licence No.
Licenсe No. is placed in the upper left corner of the prescription. 
The number is preceded by the title Licence number.
Licenсe No. is placed under the customer's name in the lower right corner 
of the prescription.
Licenсe No. is placed in the upper right corner of the prescription. 
The number is preceded by the title DEA REG.
Your scan is uploading. It will be ready in a few minutes.
A scan is required!

With your 3D scan we’ll have your precise measurements in order to deliver your perfect pair of glasses.

Take it now using an iPhone (X or higher) by scanning the QR code.

 Using an iPhone (X or higher)? Take a scan now.

TAKE MY SCAN

Don’t have a compatible device? Keep an eye out for email instructions sent from our professionals.

Use your phone to scan the QR code below. Requires iPhone X or above.
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Virtual try-on
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QR code below. 

Requires iPhone X or above.

iPhone X or above?

Scan your face now to try on.

QR code
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Add prescription
Add a new prescription​
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Add prescription
We need your prescription to craft your lenses​
Prescription name
Issue date
Optometrist first name
Optometrist last name
Licence No.
 
sph
cyl
axis
add
bal
prism
OD ​
(right)
OS ​
(left)​
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Add prescription
One last step! Upload a photo of your valid prescription. Before crafting your lenses, an expert will verify data and compliance of your prescription to guarantee you comfort and the highest precision.​
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Please upload a JPG, JPEG, PNG or PDF file.
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My scan​
Experience the most precise 3D technology. ​​
A 3D scan of your face is requested. This allows us to craft ultra-precise lenses adjusted to your measurements before delivery.

​​​​You can scan yourself via an iPhone with Face ID, or an optician in any New Look store can do it for you.​​​​

Rest assured, we will send you an email with instructions to complete your scan​​
My scan​
Experience the most precise 3D technology. ​​
Some frames does not fit your measurements​
Some items in your cart don’t fit your measurements and will not be included at checkout.
Continue to check-out anyway​
What does this mean? ​​​
Thanks to our innovative 3D scan, we’re able to detect if a frame fits your face or not (size, shape, adjustability, etc).​Frames that do not fit mean that based on many parameters set by our experts, your quality of vision won’t be optimal ​or simply the fit of your glasses will not hold on your face. ​