After sale
We are always here to help
Our team is always available to advise you on any eyewear and eye care needs in-store and online.
Optician's tip
A new pair of glasses can take up to two weeks to adjust to. To facilitate this period, we recommend that you wear your glasses as often as possible. Consult an optician after two weeks if the following side effects persist: Headaches, dizziness, difficulty judging distances, image distortion or blurred vision.
Maintenance Tips
To prevent breakage and scratches on your eyewear,
follow these tips:
Don't
Do
Do not expose your eyewear to intense heat or steam.
Store your glasses in their case when not in use.
Do not place them directly on the lenses.
Clean them using a soft cloth and a specially formulated cleaning solution.
Do not Put them in contact with corrosive products such as hairspray.
How do you know if your glasses fit properly?
No constant slipping.
No pressure behind the ears.
Your eyes are centred in the lenses.
How to avoid misadjusting your glasses
In addition to shocks and accidents, some of our habits can cause a pair of glasses to go out of adjustment. Avoid movements that could bend the frame, as these lead to a loss of precision. For example, it's not recommended to remove your glasses with one hand or to hang them by the temples over the collar of a sweater.
The New look vision
Made in Montreal
Our lenses are manufactured in our state-of-the-art laboratory by our team of experts since 1986.
Adjusted by our opticians
Our professional opticians adjust your eyewear to ensure optimum comfort and vision for every pair.
Superior quality control
Our lenses are inspected 7 times during fabrication to ensure every pair is ready for wear and meets our standards.
Digital measuring
Our ultra-precise digital measurements of the position of your glasses on your face give you lenses that are specifically tailored to you.
Need help?
Our team is always available for you.
