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Onboarding and integration

Welcome to New Look

It's a pleasure to have you with us. You're going places, precisely. We can't wait to see it.

A view of your employer

Our company was born from a desire to innovate. Our aspiration is to offer only the best: a customized experience, quality products and exceptional service and care. More specifically, New Look is :

  • A company rooted here, with a local perspective
  • A state-of-the-art laboratory based in Montreal
  • A group of eyewear specialists that is part of the largest network of optical professionals in Canada.

A glance at your benefits

Work within a multidisciplinary team and benefit from complete on-site training as soon as you arrive. 

A complete pair of eyeglasses
offered free of charge on an annual basis (first pair after 3 months)

3 personal days off per
year in addition to your vacation

Discounts
for family and friends

Preferred rate
on general insurance

Shared-cost
group insurance*

Telemedicine
with Dialogue* service

Employee and family
assistance program*

*For full-time employees

You're curious all the way to your fingertips. Precisely.

Our values: A clear vision

Vision

Always aim higher. 
We develop our talents to be the best we can be. We deliver the best style, the best vision, quality products and impeccable service. 

Respect

Understand and make people’s lives easier. 
Our industry is complex, so we help our customers and colleagues see clearly. We are honest, attentive and take the time to explain. 

Innovation

Define the rules to reinvent them. 
Our purpose is to improve people’s vision and move our industry forward. Our goal is to stand out.  

Passion

Take things to heart. 
We work hard as a team in order to go further, together. Without this team, this family, we won’t succeed in making our dreams a reality. 

Let's keep in touch!

Follow us on our social media channels so you don't miss out.

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Virtual try-on
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Add prescription
Add a new prescription​
Add prescription
We need your prescription to craft your lenses​
Prescription name
Issue date
Optometrist first name
Optometrist last name
Licence No.
 
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Add prescription
One last step! Upload a photo of your valid prescription. Before crafting your lenses, an expert will verify data and compliance of your prescription to guarantee you comfort and the highest precision.​
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Please upload a JPG, JPEG, PNG or PDF file.
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My scan​
Experience the most precise 3D technology. ​​
A 3D scan of your face is requested. This allows us to craft ultra-precise lenses adjusted to your measurements before delivery.

​​​​You can scan yourself via an iPhone with Face ID, or an optician in any New Look store can do it for you.​​​​

Rest assured, we will send you an email with instructions to complete your scan​​
My scan​
Experience the most precise 3D technology. ​​
Some frames does not fit your measurements​
Some items in your cart don’t fit your measurements and will not be included at checkout.
What does this mean? ​​​
Thanks to our innovative 3D scan, we’re able to detect if a frame fits your face or not (size, shape, adjustability, etc).​Frames that do not fit mean that based on many parameters set by our experts, your quality of vision won’t be optimal ​or simply the fit of your glasses will not hold on your face. ​